In alignment with our commitment to transparency and integrity, we want to clearly disclose that product prices and descriptions may vary on the websites of our retail partners.
We encourage you to visit the retailer's site directly for the most current images, products, prices, and descriptions.
It's important to us that you're informed Zeppy may receive compensation for some listings featured on our site.
Additionally, we want to be upfront about our use of affiliate links; our affiliations, including but not limited to the eBay Partner Network, support our mission to provide valuable content and offerings to you.
When Collecting please send us a message on eBay after you have paid or ring us on 01279-773710
Important information for our buyers
Customer Service
St Clare Hospice customer support operates from 9am to 5pm Monday to Friday and we will respond to your query within these operating times. If you have any problems with your purchase or the service we have provided, please contact us as soon as possible via the eBay messaging service. We would ask that you do this prior to leaving feedback, so that we can work with you to resolve any issues you may have amicably.
Payments
Please can we ask that you make your payment, and if applicable collection, within 5 working days as we do not have the space to hold items for any longer. Items not collected within 5 working days of their original purchase date will be relisted, unless agreed in advance by a member of our team.
Paying Cash
Sadly we do not accept cash and only accept payment via the eBay managed payments system, information regarding managed payments can be found in eBay Help & Contact.
Postage
We do not combine postage due to items being posted daily. We have a quick turn around of stock and items are posted on the day of payment between Monday and Friday.
Collection Only
Some items are listed as 'Collection Only', this is because the item maybe too large for our courier service, too fragile for transit or we simply do not have the resources to package the item. These items cannot be sent by our team or packaged for third-party couriers and so you will need to collect from one of our locations in Essex and Hertfordshire.
Spares or Repairs and Untested Items
Most of our electrical items are PAT tested, but you will notice that some are listed as 'Spares or Repair' or 'Untested'. These are items which can be faulty or we are unable to test, so please bid accordingly. We recommend that ALL electrical items are tested by a professional electrician before use.
Disclaimer: Prices and descriptions maybe different on retailers sites, please check the retailers website for the latest images / products / prices and descriptions. Zeppy maybe compensated for some of these listings.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
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